Frequently asked questions.

Not for private appointments, you can book directly. A referral is required for certain funded pathways (e.g. Medicare Mental Health Care Plans, WorkCover, NDIS plan-managed or agency-managed).

We work across Medicare, WorkCover QLD, NDIS, private health, EAP, DVA, NIIS and self-funded clients. See our funding section for details on each pathway.

Yes, all four disciplines are available at Workpath, and we can refer you between them so you can access the right support in one place.

Use the referrer enquiry form on our contact section, or call the clinic. We'll confirm receipt, allocate a clinician and keep you updated on progress.

Yes, telehealth is available for psychology and select OT services where clinically appropriate. In-person is preferred for physiotherapy and exercise physiology.

Wait times vary depending on the service and clinician, but usually within a week. Urgent WorkCover and return-to-work referrals are prioritised, contact us and we'll let you know the earliest availability.

Bring your referral or paperwork if you have one, ID, and any relevant documents such as your Medicare card, private health details, or NDIS/WorkCover information.

Fees vary by service and funding pathway. We can confirm your likely out-of-pocket costs before you book, and we work with Medicare, private health, WorkCover, NDIS, DVA, NIIS, EAP and self-funded arrangements.

We are located at 1/9 Gregor St West, North Lakes QLD 4509. You can call us on (07) 3472 7060. We offer in-person appointments at our clinic and telehealth options for select services where clinically appropriate.

Yes, if you feel another clinician would be a better fit, please contact us and we will help you transfer to someone more suitable.